FAQ

How are shipping costs calculated?

We offer a $4.00 Flat Rate Shipping Cost for all order under $49.00. Different shipping companies have different rates for expedited orders, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

• The item you ordered did not arrive within the time promised by the seller.

• The item you received was not as described.

• The item you received that was assured to be genuine was fake.

Can I cancel my pre-order?

You are welcome to cancel your pre-order within the 24 hours of being placed without any fee.

Is there any fee if I cancel my pre-order after the 24 hours period? No, there is not. However, after shipping we can't cancel any order.

Can I cancel my order?

You are welcome to cancel your order within the 24 hours of being placed without any fee. After the order is shipped, we are not longer able to cancel it.